The Firing Line
Guys and Gals,
You will probably think this is a paid commercial but it is not.
I am far from the most experienced reloader but I have had modest involvement in the art for a couple of years. When I decided to set up my own reloading shop, I found through my research that with every press and product one would find glitches and would ultimately need to develop skill at finessing their way through the process of fine tuning their machines. In other words, it might be impossible to find a product that is flawless in its function all the time. Blogs are full of opposing views on presses -- what has been perfect for one reloader is a veritable piece of junk to another... I think in some cases, the blogs tell a lot more about the people than the products they are complaining about!
I took the plunge with Hornady Manufacturing Products and while I tinker with my press all the time to get the bullets just the way I want them to be, I AM NEVER DISAPPOINTED with their products or service! They are the best!
They are a friendly, wholesome company with telephone staff that is exceptional in their willingness and ability to help. When I have broken various parts (even through my own incompetence) they have warranted everything and ship parts out totally for free the very next day! They have always assumed that I am a customer worth keeping not fleecing.
Just today after two phone calls this week to try to solve a problem, "Bob" said, "why don't I just send you a new set of dies and see if that resolves the problem?" Hopefully it will, but even if it doesn't, that kind of service is more than rare today.
So once again, today my boys heard me say, "Those folks at Hornady are the best!" And I'll guarantee that the next generation in my family that reloads will be using Hornady all the way!