Because there are so many more reel models on the market now than decades ago, it's also got to be about impossible to stock replacement parts for all of them, if the company even offers loose parts for sale. I do realize that many companies offer warranties, but factor in the time it takes to send a reel that costs, say, $50 to $80 back to HQ for a fix or replacement. If you don't need it for the season at hand, not a huge deal. If you do, I'd bet you'd just go buy a new reel before packing, shipping, and waiting. From another angle, I would likely not bother having a reel in that price range fixed because I'd assume that if it—whichever part "it" may be—failed once, it'll probably fail again like my spinner with the wonky dog spring. Granted, this is just my way of doing things, but I'd write off that reel entirely and get a completely different model or brand.