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Frequently Asked Questions
Frequently Asked Questions
We’ve put together a quick list of questions that may quickly help give you the answers you’re looking for. If you need additional help, feel free to contact us by filling out our contact form. Tickets will be responded to during business days, Monday-Friday 9am - 4pm CST with the exception of federal holidays in the United States.
See you outdoors, The Field & Stream Customer Service Team
Orders
Enjoy free shipping on all orders over $99, no promo code needed. Please allow up to 48 hours for orders to ship, longer lead times may apply seasonally. Orders are shipped Monday-Friday, excluding federal holidays within the United States, or if the fish are really biting!
$7 flat rate on all orders up to 49.99* $12 flat rate on all orders $50.00-$98.99* Free shipping on all orders $99+*
* pre-tax
Not sure what Field & Stream size you wear? Our size charts can help you determine the best fit for all your gear.
T-Shirts Size Guide:
Hoodie Size Guide:
Please submit your request or question to orders@fieldandstream.com. We aim to respond within 24 hours during business days (Monday to Friday, 8:30am to 4:30 pm CST), excluding federal holidays in the United States.
*For any purchases made on the Field & Stream Amazon Store, please reach out to Amazon’s customer service.
We're excited that you're eager to receive your gear! Orders generally ship within 2-3 business days after placement (Monday to Friday, excluding federal holidays). Our products are shipped from our distribution centers located in Florida or Ohio.
Once your order is shipped, you will receive a confirmation email with tracking information to keep you updated on your gear’s journey. Please be aware that payment is processed at the time of order placement.
For 1871 Club Print & Premium Memberships: Field & Stream journals are published 2x a year (A Spring issue and a Fall issue ), along with 2x members-only hats for premium members.. You'll receive your first issue within 2 weeks - 4 weeks depending on the publishing schedule of the bi-annual issues and when you sign up.
Spring 2025 Issue: Releases in May (Premium Members receive a Spring Members-only hat + Journal delivered in a membership package)
Fall 2025 Issue: Releases in September (Premium Members receive a Fall Members-only hat + Journal delivered in a membership package)
Membership Benefits by Join Date:
If you join between January 1 and August 31:
First Journal Issue: Spring 2025 — Delivered in May 2025 – Includes Members-Only Hat #1 (Premium members only)
Second Journal Issue: Fall 2025 — Delivered in September 2025 – Includes Members-Only Hat #2 (Premium members only)
If you join between September 1 and December 31:
First Journal Issue: Fall 2025 — Delivered upon sign-up – Includes Members-Only Hat #1 (Premium members only)
Second Journal Issue: Spring 2026 — Delivered in May 2026 – Includes Members-Only Hat #2 (Premium members only
We hope you love your F&S products, but if you don’t, we’re happy to process a new order or issue you a refund. To return or exchange F&S merchandise, items must be returned within 30 days from the delivery date. If your order arrives damaged or you have issues with you delivery, please contact us immediately.
To begin your exchange, contact us at orders@fieldandstream.com
Our Customer Service Team will respond to you within 24hours and are open Monday- Friday 8:30am CT to 4:30 pm CT, except for federal holidays in the United States.
*Please note: 1871 Club memberships may not be exchanged, and you may request a refund up to 7 days after your purchase. If you need help with your Membership, please contact membership@fieldandstream.com
Unfortunately international shipping on merchandise is not available at this time.
Memberships
The 1871 Club is our new membership program that celebrates Field & Stream’s heritage and showcases our best stories. It’s also where we offer readers with the privilege of subscribing to the 160 page coffee-table quality journal two times a year + get access to other exclusive benefits.
The 1871 Club goes beyond a traditional membership: It’s a journey into exclusive content, a return to print, member rewards, and limited members-only products. As a member, you’ll also receive exclusive deals, offers, and discounts on gear and experiences from us and our partners.
We offer three different 1871 Club plans. Two subscriptions (Print & Premium Plans) and one [Free] Rewards Plan. Premium Membership — $95/year
2 print journals delivered to your door 2x a year (Spring & Fall issue)
2 seasonal, members-only hats
$15 merch credit
Partner perks
Access to members-only store
As a premium member you get 1 box with a Spring Journal & Spring members-only hat delivered in May AND 1 box with a Fall Journal & Fall Hat delivered in September. Print Membership — $35/year
2 print journals delivered to your door 2x a year (Spring & Fall issue)
$15 merch credit
Partner perks
Access to members-only store
1871 Club Rewards Plan — Free! With Account Creation
Does NOT include journal subscription
$15 merch credit
Partner perks
Access to members-only store
Premium and Print Members of the 1871 Club receive two issues per year—in the spring (May) and fall (September). Free Rewards Plan members can purchase individual issues of the journal at a $15 member price, compared to the $20 non-member price.
Premium Members also receive two membership hats per year (new designs are released annually!). One hat is delivered with each journal issue in the spring and fall.
Members-only hats for premium members.. You'll receive your first issue within 2 weeks - 4 weeks depending on the publishing schedule of the bi-annual issues and when you sign up.
Spring 2025 Issue: Releases in May (Premium Members receive a Spring Members-only hat + Journal delivered in a membership package)
Fall 2025 Issue: Releases in September (Premium Members receive a Fall Members-only hat + Journal delivered in a membership package)
Membership Benefits by Join Date:
If you join between January 1 and August 31:
First Journal Issue: Spring 2025 — Delivered in May 2025 – Includes Members-Only Hat #1 (Premium members only)
Second Journal Issue: Fall 2025 — Delivered in September 2025 – Includes Members-Only Hat #2 (Premium members only)
If you join between September 1 and December 31:
First Journal Issue: Fall 2025 — Delivered upon sign-up – Includes Members-Only Hat #1 (Premium members only)
Second Journal Issue: Spring 2026 — Delivered in May 2026 – Includes Members-Only Hat #2 (Premium members only
More details will be available in your 1871 Club Membership welcome letter and through email. Other Member benefits such as contests, partner discounts, and first dibs on tickets, will be emailed to you as they become available. Make sure to keep an eye on your spam folder so you don’t miss a thing and add memberships@fieldandstream.com to your address book.
Pre-sale tickets will be announced through your 1871 Club email, so be sure to check your inboxes! Music Fest experiences will be offered to our Premium members first, then to Print & Reward Plan members.
Pre-sale Ticket & Excursion access are on a first-come, first-serve basis.
Unfortunately, memberships for Canadian residents and other international countries are not available at this time.
If you forgot your password or haven’t set up an account yet, you can follow the prompts by clicking on your User Icon at the top right corner of fieldandstream.com.
To make updates to your membership plan or use your rewards, click on ‘Membership’ to access your account information.
If you are still having trouble logging in, please contact membership@fieldandstream.com and we’ll help you reset your account.
Existing Members who haven’t yet set up an 1871 Club account should click on the User Icon at the top right corner of follow the prompts to create an account. Please note, you must use the email you signed up or purchased your membership with. Only one email account may be associated with a F&S paid membership (Print or Premium) or Free Rewards Plan.
Subscribers who were F&S+ Members before the new 1871 Club launched on 1/25/2023, are now a part of our Free Rewards Plan. Login to your profile or create an account to access your membership benefits and use your $15 merch reward.
Please contact membership@fieldandstream.com if you need further assistance.
Join the 1871 Club to get the Field & Stream print journal at a discounted $15 member price or purchase single issues of the journal online and at select retail stores for $20.
Please note, only Premium ($95/year) and Print ($35/year) plans include a print journal twice a year. Free Rewards Plan members (Free) have the option to purchase individual journals at the $15 member-price.
Print & Premium Members of the 1871 Club will also receive a digital version of the journal 2x a year.